2020 Dodge Durango
This year drew an ordinary 54 complaints for a Dodge Durango — the model's median is 209. What they were about is the unusual part: 11.1% of them mention attempt, against 4.4% across the other years of this generation.
Generation 2 of the Dodge Durango, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 54 |
|---|---|
| Median for this model | 209 |
| Involving a fire | 3 |
| Recalls | 2 |
| NHTSA crash rating | 4/5 |
| EPA combined | 19 mpg |
What the complaints were about
- attempt — 11.1% of this year's complaints, against 4.4% across the other years of this generation (2.5×). Owners wrote it as: attempt, removed, accelerator, crank.
- accelerating — 7.4% of this year's complaints, against 1.3% across the other years of this generation (5.7×). Owners wrote it as: accelerating, start stop.
- sharp — 7.4% of this year's complaints, against 1.7% across the other years of this generation (4.3×). Owners wrote it as: sharp, myself.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay.
When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V191000 BACK OVER PREVENTION Fixed free of charge.
- 21V280000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Dodge Durango was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Dodge Durango? What happened to yours?
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