2019 Dodge Durango
This year drew an ordinary 140 complaints for a Dodge Durango — the model's median is 209. What they were about is the unusual part: 9.3% of them mention brake pedal, against 2.7% across the other years of this generation.
Generation 2 of the Dodge Durango, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 140 |
|---|---|
| Median for this model | 209 |
| Involving a crash | 4 |
| Involving a fire | 2 |
| Recalls | 4 |
| NHTSA crash rating | 4/5 |
| EPA combined | 19 mpg |
What the complaints were about
- brake pedal — 9.3% of this year's complaints, against 2.7% across the other years of this generation (3.5×). Owners wrote it as: brake pedal, shifter, shifted.
- electronic — 7.9% of this year's complaints, against 2.2% across the other years of this generation (3.6×). Owners wrote it as: electronic, stability, stability control, electronic stability.
- gasket — 6.4% of this year's complaints, against 1.9% across the other years of this generation (3.5×). Owners wrote it as: gasket, last year, lemon.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time…
while driving 70 MPH, he accidentally touched the gear shifter which shifted the vehicle into neutral(N). Once the contact noticed the failure, he shifted the vehicle back into drive(D) without applying the brake pedal. The contact then received a notification…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V191000 BACK OVER PREVENTION Fixed free of charge.
- 20V183000 POWER TRAIN Fixed free of charge.
- 22V426000 SERVICE BRAKES, HYDRAULIC
- 24V838000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Dodge Durango was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Dodge Durango? What happened to yours?
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