2018 Dodge Durango
This year drew an ordinary 229 complaints for a Dodge Durango — the model's median is 160. What they were about is the unusual part: 13.5% of them mention camera, against 4.3% across the other years of this generation.
Generation 2 of the Dodge Durango, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 229 |
|---|---|
| Median for this model | 160 |
| Involving a crash | 9 |
| Recalls | 5 |
| NHTSA crash rating | 4/5 |
| EPA combined | 19 mpg |
What the complaints were about
- camera — 13.5% of this year's complaints, against 4.3% across the other years of this generation (3.2×). Owners wrote it as: camera, backup, touchscreen, backup camera.
- won — 6.1% of this year's complaints, against 1.9% across the other years of this generation (3.3×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The Uconnect Radio has started to delaminate and causes the system to randomly change between radio, satellite radio, navigation, clock, etc. This fully integrated system also controls A/C, Heat, rear backup camera, all adjustable functions in the vehicle, and…
I have a 2018 DD, and my radio screen is doing the same thing. The screen looks like it has a huge bubble, the "adjust clock " notification constantly pops up, the screen freezes up; where I can't use any of the functions (no radio, no back up camera, no contr…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V280000 POWER TRAIN Fixed free of charge.
- 18V332000 ELECTRICAL SYSTEM Fixed free of charge.
- 18V524000 ELECTRICAL SYSTEM Fixed free of charge.
- 22V426000 SERVICE BRAKES, HYDRAULIC
- 24V838000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Dodge Durango was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Dodge Durango? What happened to yours?
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