2017 Dodge Durango
This year drew an ordinary 209 complaints for a Dodge Durango — the model's median is 160. What they were about is the unusual part: 8.1% of them mention race, against 1.7% across the other years of this generation.
Generation 2 of the Dodge Durango, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 209 |
|---|---|
| Median for this model | 160 |
| Involving a crash | 9 |
| Involving a fire | 2 |
| Recalls | 2 |
| NHTSA crash rating | 4/5 |
| EPA combined | 19 mpg |
What the complaints were about
- race — 8.1% of this year's complaints, against 1.7% across the other years of this generation (4.7×). Owners wrote it as: race, race track, hopefully.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE REAR RACE TRACK LIGHT HAS HAD WATER IN IT FOR MONTHS AND HAS NOW SHORTED OUT PART OF THE LIGHT. WHEN I BOUGHT THE VEHICLE USED THEY SAID THAT WAS NORMAL AND WILL DRAIN ON IT'S OWN. NOW THAT THE WARRENTY IS UP THEY WILL NOT COVER IT.
THE RACE TRACK LIGHTS WERE BURNED OUT BY WATER. THE VEHICLE HAD NOT BEEN SEEN AT THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE [VIN] WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES EXPIRED. THE FAILURE…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V332000 ELECTRICAL SYSTEM Fixed free of charge.
- 17V541000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Dodge Durango was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Dodge Durango? What happened to yours?
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