Model years Chrysler Town AND Country
2011 Chrysler Town AND Country
This year drew an ordinary 773 complaints for a Chrysler Town AND Country — the model's median is 382. What they were about is the unusual part: 25.7% of them mention start, against 6.6% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 773 |
|---|---|
| Median for this model | 382 |
| Involving a crash | 10 |
| Involving a fire | 12 |
| Recalls | 3 |
| EPA combined | 20 mpg |
What the complaints were about
- start — 25.7% of this year's complaints, against 6.6% across the model's other years (3.9×).
- battery — 18% of this year's complaints, against 4.2% across the model's other years (4.2×). Owners wrote it as: battery, alternator, turn over, new battery.
- module — 14.1% of this year's complaints, against 2.2% across the model's other years (6.4×). Owners wrote it as: module, integrated, power module, integrated power.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
PERSISTENT ELECTRICAL MOTOR SOUND EMANATED FROM REAR OF CAR AFTER PARKING AND POWERING OFF (CONTINUED AFTER REMOVAL OF KEYS). NEXT DAY BATTERY WAS DEAD, JUMP STARTED ENGINE WITH DIFFICULTY. DROVE FOR SEVERAL HOURS, BUT AGAIN WOULD NOT START AFTER IT WAS SHUT O…
WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAI…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V234000 ELECTRICAL SYSTEM Fixed free of charge.
- 11V315000 STEERING Fixed free of charge.
- 25V876000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
How this was worked out
Every year of the Chrysler Town AND Country was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 Chrysler Town AND Country? What happened to yours?
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