2025 Chrysler Pacifica
This year drew an ordinary 48 complaints for a Chrysler Pacifica — the model's median is 296. What they were about is the unusual part: 25% of them mention brake, against 9.5% across the other years of this generation.
Generation 1 of the Chrysler Pacifica, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 48 |
|---|---|
| Median for this model | 296 |
| Involving a crash | 6 |
| Recalls | 8 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
What the complaints were about
- brake — 25% of this year's complaints, against 9.5% across the other years of this generation (2.6×).
- way — 20.8% of this year's complaints, against 7.1% across the other years of this generation (2.9×).
- accident — 16.7% of this year's complaints, against 5.4% across the other years of this generation (3.1×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
My Chrysler Pacifica was parked in my driveway, and I went out and heard a large boom and my panoramic sunroof shattered. This is a known problem with panoramic sunroofs especially Chrysler. The weather was warm and sunny. This is a no impact incident and a sa…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 25V302000 AIR BAGS Fixed free of charge.
- 25V471000 EQUIPMENT Fixed free of charge.
- 25V573000 AIR BAGS Fixed free of charge.
- 25V876000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
- 25V877000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
- 26V189000 AIR BAGS Fixed free of charge.
- 26V296000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
- 26V358000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Chrysler Pacifica was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2025 Chrysler Pacifica? What happened to yours?
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