2020 Chrysler Pacifica
This year drew 164 complaints against a median of 296 across the Chrysler Pacifica's other years, 0.6× that median. No single fault was reported unusually often, and it did not reach the 2.5× threshold this site flags at. It has 5 recalls, listed below.
Generation 1 of the Chrysler Pacifica, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 164 |
|---|---|
| Median for this model | 296 |
| Involving a crash | 7 |
| Involving a fire | 3 |
| Recalls | 5 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
Recalls for this year
- 20V191000 BACK OVER PREVENTION Fixed free of charge.
- 23V010000 ELECTRICAL SYSTEM Fixed free of charge.
- 24V793000 AIR BAGS Fixed free of charge.
- 25V876000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
- 26V362000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Chrysler Pacifica was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Chrysler Pacifica? What happened to yours?
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