2012 Chrysler 200
This year drew an ordinary 638 complaints for a Chrysler 200 — the model's median is 335. What they were about is the unusual part: 25.5% of them mention heater, against 10% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 638 |
|---|---|
| Median for this model | 335 |
| Involving a crash | 29 |
| Involving a fire | 4 |
| Recalls | 4 |
| NHTSA crash rating | 4/5 |
| EPA combined | 22 mpg |
What the complaints were about
- heater — 25.5% of this year's complaints, against 10% across the model's other years (2.5×). Owners wrote it as: heater, heat, windshield, core.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL NO HEAT ON PASSENGER SIDE, BLOWS COLD AIR. UNABLE TO DEFROST PASSENGER SIDE OF WINDSHIELD. CHRYSLER SERVICE ADVISED THAT HEATERCORE PLUGGED, NEED TO REPLACE HEATER CORE, RADIATOR, ENGINE OIL COOLER & THERMOSTAT. HAD ALL REPLACED, AT A COST OF $22…
MY 2012 CHRYSLER 200 ; 2.4L ENGINE HAS NO HEAT ON THE PASSENGER SIDE - NO HEAT ON DEFROSTER, FLOOR, OR OUT VENTS. DEALER SAID THERE IS BUILD UP IN COOLING SYSTEM (STAR CASE #[phone]) ; RECOMMENDS REPLACING HEATER CORE, RADIATOR, THERMOSTATS, ENGINE OIL COOLER…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V640000 SEATS Fixed free of charge.
- 16V668000 SEAT BELTS Fixed free of charge.
- 13V282000 ELECTRICAL SYSTEM Fixed free of charge.
- 11V487000 ENGINE AND ENGINE COOLING Fixed free of charge.
How this was worked out
Every year of the Chrysler 200 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Chrysler 200? What happened to yours?
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