Model years Chevrolet Suburban 2500
2013 Chevrolet Suburban 2500
This year drew an ordinary 118 complaints for a Chevrolet Suburban 2500 — the model's median is 122. What they were about is the unusual part: 9.3% of them mention mirror, against 1.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 118 |
|---|---|
| Median for this model | 122 |
| Involving a crash | 2 |
| Recalls | 0 |
| EPA combined | 12 mpg |
What the complaints were about
- mirror — 9.3% of this year's complaints, against 1.9% across the model's other years (4.8×). Owners wrote it as: mirror, blind, exterior, mirrors.
- seen — 9.3% of this year's complaints, against 2% across the model's other years (4.7×). Owners wrote it as: seen, other people, lifter, page.
- frame — 8.5% of this year's complaints, against 1.6% across the model's other years (5.2×). Owners wrote it as: frame, time frame, picked, against.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The vehicle has exterior side mirrors that fold in. Once folded in the driverside mirror can be powered back out, but the passager side does not. this makes it unsafe to change lanes and identify a vehicle in your blind spot. This malfunction has happen severa…
ON JAN. 11, 2016. I WAS SITTING IN MY VEHICLE ON A CVS PARKING LOT WHEN MY REAR HATCH GLASS EXPLODED. NOTHING HIT MY GLASS AND THE SURVEILLANCE VIDEO SHOWED NO ONE AROUND MY VEHICLE WHEN THIS HAPPENED. I WAS TOLD IT COULD HAVE BEEN FROM THE EXTREME COLD CONDIT…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Chevrolet Suburban 2500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Chevrolet Suburban 2500? What happened to yours?
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