Model years Chevrolet Suburban 1500
2012 Chevrolet Suburban 1500
This year drew an ordinary 101 complaints for a Chevrolet Suburban 1500 — the model's median is 59. What they were about is the unusual part: 29.7% of them mention dash, against 5% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 101 |
|---|---|
| Median for this model | 59 |
| Involving a crash | 3 |
| Involving a fire | 2 |
| Recalls | 0 |
| NHTSA crash rating | 4/5 |
| EPA combined | 17 mpg |
What the complaints were about
- dash — 29.7% of this year's complaints, against 5% across the model's other years (5.9×). Owners wrote it as: dash, board, dash board, dash cracked.
- dashboard — 29.7% of this year's complaints, against 6.3% across the model's other years (4.7×). Owners wrote it as: dashboard, deployment, cracked dashboard, expense.
- cracked — 22.8% of this year's complaints, against 3.2% across the model's other years (7.2×). Owners wrote it as: cracked, sharp, vehicle cracked, isolated.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
CRACKED DASHBOARD........I HAVE CONTACTED GM ABOUT THIS ISSUE. I HAVE RESEARCHED TO FIND OUT THAT THIS IS NOT AN ISOLATED PROBLEM. THERE ARE LITERALLY THOUSANDS OF CUSTOMERS WITH THIS ISSUE. THE ISSUE IS EVEN IN THE SAME PLACE AS WELL. GM HAS DECLINED TO REPLA…
DASHBOARD HAS CRACK ABOVE GAUGE CLUSTER ON DRIVER SIDE AND ALSO CRACKED ON PASSENGER SIDE AT CORNER OF AIRBAG AREA. WITH DASHBOARD CRACK NEAR AIRBAG I BELIEVE IT COULD SEND SHARDS OF SHARP PLASTIC AT PASSENGER IF AIRBAG WERE TO GO OFF.
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Chevrolet Suburban 1500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Chevrolet Suburban 1500? What happened to yours?
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