Model years Chevrolet Silverado 2500
2021 Chevrolet Silverado 2500
This year drew an ordinary 84 complaints for a Chevrolet Silverado 2500 — the model's median is 121. What they were about is the unusual part: 15.5% of them mention train, against 5.1% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 84 |
|---|---|
| Median for this model | 121 |
| Involving a crash | 2 |
| Involving a fire | 1 |
| Recalls | 6 |
What the complaints were about
- train — 15.5% of this year's complaints, against 5.1% across the model's other years (3×). Owners wrote it as: train, power train, request, distribution.
- software — 11.9% of this year's complaints, against 4% across the model's other years (3×). Owners wrote it as: software, control valve, update, install.
- customer — 7.1% of this year's complaints, against 2.6% across the model's other years (2.7×). Owners wrote it as: customer, creating.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer had not called the contact back despite multiple calls to request an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the reca…
notifications of NHTSA Campaign Numbers: 24V060000 (LATCHES/LOCKS/LINKAGES) and 24V797000 (POWER TRAIN); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V578000 TIRES Fixed free of charge.
- 21V758000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 20V792000 SEAT BELTS Fixed free of charge.
- 20V811000 SEAT BELTS Fixed free of charge.
- 24V060000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 24V797000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Chevrolet Silverado 2500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Chevrolet Silverado 2500? What happened to yours?
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