2014 Chevrolet Impala
This year drew an ordinary 631 complaints for a Chevrolet Impala — the model's median is 505. What they were about is the unusual part: 17.1% of them mention abs, against 4.9% across the other years of this generation.
First year of a new generation. The Chevrolet Impala was redesigned for 2014. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 631 |
|---|---|
| Median for this model | 505 |
| Involving a crash | 19 |
| Involving a fire | 8 |
| Recalls | 12 |
| NHTSA crash rating | 5/5 |
| EPA combined | 23 mpg |
What the complaints were about
- abs — 17.1% of this year's complaints, against 4.9% across the other years of this generation (3.5×). Owners wrote it as: abs, traction, stabilitrak, traction control.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
AFTER BACKING OUT OF MY DRIVEWAY, THE WARNING LIGHTS STATING SERVICE STABILITRAK, BRAKE ASSIST & TRACTION CONTROL. ALSO, ABS LIGHT STAYS ON AND WHEN INITIATING BRAKES, BRAKE PEDAL VIBRATES AND MAKES A VIBRATING NOISE. WHILE I WAS DRIVING TO MY APPT, THE MESSAG…
STABILITRAK SERVICE NOTIFICATION ON DASH APPEARED ALONG WITH LOST POWER STEERING, ABS LIGHT AND TRACTION CONTROL LIGHT ON.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V518000 AIR BAGS Fixed free of charge.
- 15V465000 AIR BAGS Fixed free of charge.
- 14V489000 STRUCTURE Fixed free of charge.
- 15V085000 PARKING BRAKE Fixed free of charge.
- 14V409000 STEERING Fixed free of charge.
- 14V092000 POWER TRAIN Fixed free of charge.
- 15V202000 PARKING BRAKE Fixed free of charge.
- 14V541000 PARKING BRAKE Fixed free of charge.
Showing 8 of 12. The rest are on NHTSA's site.
How this was worked out
Every year of the Chevrolet Impala was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Chevrolet Impala? What happened to yours?
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