2019 Chevrolet Express
This year drew an ordinary 46 complaints for a Chevrolet Express — the model's median is 62. What they were about is the unusual part: 21.7% of them mention reverse, against 0% across the model's other years.
| Complaints filed | 46 |
|---|---|
| Median for this model | 62 |
| Involving a crash | 5 |
| Recalls | 4 |
What the complaints were about
- reverse — 21.7% of this year's complaints, against 0% across the model's other years (108.7×).
- seat — 17.4% of this year's complaints, against 0% across the model's other years (87×).
- aware — 32.6% of this year's complaints, against 6.8% across the model's other years (4.8×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was…
WATER LEAKING INTO CAB BEHIND DRIVER SEAT SOAKING THE CARPET, CARPET IS BEGINNING TO SMELL OF MILDEW (REFUSE TO HAVE MY CHILDREN IN THE VEHICLE INCASE ITS MOLD). DASH EXTENSION PIECE FAULTY AND COMES UP PAST THE DASH, BEEN REPLACED 3 TIMES NO CHANGE. PAINT CHI…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V115000 TIRES Fixed free of charge.
- 19V428000 EQUIPMENT Fixed free of charge.
- 19V644000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V387000 VISIBILITY Fixed free of charge.
How this was worked out
Every year of the Chevrolet Express was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Chevrolet Express? What happened to yours?
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