2014 Chevrolet Cruze
Complaints about this year name air bags far more often than the other years of this generation — 6% of them, about 3× the usual rate of 2.2%.
Generation 1 of the Chevrolet Cruze, which began in 2011 and ran to 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 699 |
|---|---|
| Median for this model | 247 |
| Involving a crash | 69 |
| Involving a fire | 17 |
| Recalls | 10 |
| NHTSA crash rating | 5/5 |
| EPA combined | 30 mpg |
What owners wrote
AIR BAGS FAILED TO DEPLOY FOLLOWING TOTAL FRONT END BEING CRUSHED, AFTER HITTING ANOTHER VEHICLE IN THE REAR.
A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V372000 (AIR BAGS) AND RECEIVED THE RECALL REPAIR. THE [VIN] WAS NOTIFIED OF THE SAFETY CONCERN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V502000 ELECTRICAL SYSTEM Fixed free of charge.
- 14V417000 EQUIPMENT
- 15V442000 STEERING Fixed free of charge.
- 14V151000 POWER TRAIN Fixed free of charge.
- 14V372000 AIR BAGS Fixed free of charge.
- 14V092000 POWER TRAIN Fixed free of charge.
- 13V452000 POWER TRAIN Fixed free of charge.
- 23V674000 AIR BAGS Fixed free of charge.
Showing 8 of 10. The rest are on NHTSA's site.
How this was worked out
Every year of the Chevrolet Cruze was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Chevrolet Cruze? What happened to yours?
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