Model years › Cadillac XT5

2018 Cadillac XT5

Complaints about this year name reduced far more often than the model's other years — 17% of them, about 42× the usual rate of 0.4%.

Generation 1 of the Cadillac XT5, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.

NHTSA opened a defect investigation into this model year.

Also unusual this year

• since — 14% of complaints, 34× usual
• thermostat — 12% of complaints, 30× usual
• steering assist — 12% of complaints, 30× usual

What owners wrote

I received a Steering Assist is Reduced message and the cooling fan ramped up to full speed. In contacting Cadillac, it seems that it is a below temperature error for the thermostat. Unsure what the thermostat has to do with steering. Also in researching this,…

Check engine light sensor came on in mid-May which is the result of a faulty thermostat, also triggering a "Steering Assist is Reduced" message on the dashboard which I consider to be a safety issue. This is a known and common problem for this make, year and m…

Verbatim from NHTSA complaint filings, with identifying details removed.

Own a 2018 Cadillac XT5? What happened to yours?

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How this was worked out

Every year of the Cadillac XT5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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