Model years › Cadillac XT5

2017 Cadillac XT5

Complaints about this year name now far more often than the model's other years — 13% of them, about 33× the usual rate of 0.4%.

First year of a new generation. The Cadillac XT5 was redesigned for 2017. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.

NHTSA opened a defect investigation into this model year.

Also unusual this year

• thermostat — 13% of complaints, 33× usual
• message — 12% of complaints, 31× usual
• since — 12% of complaints, 31× usual

What owners wrote

I had to replace the thermostat which is a well known, documented defect/issue for this vehicle/Cadillac. I would like reimbursement from Cadillac.

I had P0128 Code with a warning message " Steering assist is reduced, drive with care". My local mechanic told I need a new thermostat. I have replaced my thermostat and it cost me 700 dollars out of pocket.

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 16V802000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.

Own a 2017 Cadillac XT5? What happened to yours?

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How this was worked out

Every year of the Cadillac XT5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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