2016 Cadillac SRX
This year drew an ordinary 168 complaints for a Cadillac SRX — the model's median is 389. What they were about is the unusual part: 39.9% of them mention dim, against 12% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 168 |
|---|---|
| Median for this model | 389 |
| Involving a crash | 11 |
| Involving a fire | 1 |
| Recalls | 2 |
| NHTSA crash rating | 5/5 |
| EPA combined | 18.5 mpg |
What the complaints were about
- dim — 39.9% of this year's complaints, against 12% across the model's other years (3.3×).
- drive — 36.3% of this year's complaints, against 14.4% across the model's other years (2.5×).
- very dim — 14.3% of this year's complaints, against 4.8% across the model's other years (3×). Owners wrote it as: very dim, headlights very, see roadway, lights very.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
ON LIGHTS THEY ARE VERY DIM, MAKEING IT A RIST TO DRIVE AT NIGHT, SAFTY. ON BRAKE MAKES A SQUEEL WHEN APPLYING, HAD IT IN TO SERVICE SEVERAL TIMES ,THEY SAY NOTHING IS WRONGWITH IT. CADALICS SHOULD NOT MAKE NOISE LIKE THAT MAKES POEPLE LOOK AT CAR LIKE SOMETHI…
TAKATA RECALL-THE HEADLIGHTS ARE VERY DIM. YOU HAVE TURN ON THE BRIGHTS IN ORDER TO SEE IN NORMAL NIGHT VISION AREAS. WHILE BRIGHT IS TOO BRIGHT TO DRIVE FOR ON COMING TRAFFIC. I ALMOST HAD AN ACCIDENT OF RUNNING OFF THE ROAD DUE TO NOT BEING ABLE TO SEE THE L…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V473000 SUSPENSION Fixed free of charge.
- 26V329000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Cadillac SRX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Cadillac SRX? What happened to yours?
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