2007 Cadillac SRX
This year drew an ordinary 52 complaints for a Cadillac SRX — the model's median is 389. What they were about is the unusual part: 19.2% of them mention mechanic, against 6.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 52 |
|---|---|
| Median for this model | 389 |
| Involving a crash | 3 |
| Involving a fire | 1 |
| Recalls | 1 |
| EPA combined | 16.5 mpg |
What the complaints were about
- mechanic — 19.2% of this year's complaints, against 6.9% across the model's other years (2.8×).
- longer — 11.5% of this year's complaints, against 2.9% across the model's other years (4×). Owners wrote it as: longer, wheels.
- loose — 7.7% of this year's complaints, against 1% across the model's other years (7.8×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
CAR STARTED RATTLEING WHEN FIRST STARTING. SHORTLY AFTER MY CHECK ENGINE LIGHT CAME ON AND IT WAS RUNNING ROUGH ALL THE TIME THEN. BROUGHT IT TO A MECHANIC AND FOUND OUT IT'S THE TIMING CHAIN. SUPER EXPENSIVE TO REPLACE AND PER. FORUMS LOOKS LIKE TONS OF PEOPL…
THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 07V589000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Cadillac SRX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2007 Cadillac SRX? What happened to yours?
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