2015 Cadillac CTS
This year drew an ordinary 93 complaints for a Cadillac CTS — the model's median is 108. What they were about is the unusual part: 16.1% of them mention coming, against 4.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 93 |
|---|---|
| Median for this model | 108 |
| Involving a crash | 4 |
| Involving a fire | 4 |
| Recalls | 3 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
What the complaints were about
- coming — 16.1% of this year's complaints, against 4.3% across the model's other years (3.8×).
- passengers — 6.5% of this year's complaints, against 0.4% across the model's other years (18.3×).
- malfunctioned — 8.6% of this year's complaints, against 1.4% across the model's other years (6.1×). Owners wrote it as: malfunctioned, car still.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THERE WAS A VERY LOUD NOISE COMING FROM THE BACK OF MY VEHICLE WHILE DRIVING. MECHANIC SHOWED ME THE REAR DIFFERENTIAL FLUID HAS METAL SHAVINGS IN IT AND HE SAID THE CAR WAS DANGEROUS TO DRIVE. DEALERSHIP TOLD ME TO CALL GENERAL MOTORS AT (800) 222-1020 AND TH…
there was an abnormal loud clunking sound coming from the rear end of the vehicle while the vehicle was shifting into gears. The vehicle was taken to AMCO Transmissions & Total Car Care, where it was diagnosed that the rear differential had failed and needed t…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V595000 SEATS Fixed free of charge.
- 15V358000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 26V329000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Cadillac CTS was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2015 Cadillac CTS? What happened to yours?
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