2013 Buick Verano
This year drew an ordinary 107 complaints for a Buick Verano — the model's median is 59. What they were about is the unusual part: 20.6% of them mention first, against 5.1% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 107 |
|---|---|
| Median for this model | 59 |
| Involving a crash | 4 |
| Involving a fire | 1 |
| Recalls | 3 |
| NHTSA crash rating | 5/5 |
| EPA combined | 24 mpg |
What the complaints were about
- first — 20.6% of this year's complaints, against 5.1% across the model's other years (4×).
- close — 6.5% of this year's complaints, against 0.9% across the model's other years (7.6×). Owners wrote it as: close, accidentally, switched, too close.
- red — 6.5% of this year's complaints, against 1.4% across the model's other years (4.6×). Owners wrote it as: red, starts, red light.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
MY VEHICLE STARTS JERKING WHEN I GET OFF EXPRESSWAY. OR AT RED LIGHT OR CONJESTED TRAFFIC. CAR HAS NO CODE BEEN ON AT LEAST 7 MACHINE NO CODE BUICK CANT FIND THE PROBLEM.
WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE PUSH BUTTON START SWITCH WAS DEPRESSED UNINTENTIONALLY. THE CONTACT STATED THAT THE TWO FUNCTION BUTTONS WERE TOO CLOSE TO EACH OTHER AND COULD RESULT IN A CRASH. THE VEHIC…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V502000 ELECTRICAL SYSTEM Fixed free of charge.
- 14V417000 EQUIPMENT
- 23V516000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Buick Verano was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Buick Verano? What happened to yours?
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