2010 Buick Lacrosse
This year drew an ordinary 189 complaints for a Buick Lacrosse — the model's median is 169. What they were about is the unusual part: 7.9% of them mention assist, against 1.2% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 189 |
|---|---|
| Median for this model | 169 |
| Involving a crash | 6 |
| Involving a fire | 9 |
| Recalls | 2 |
| EPA combined | 20.5 mpg |
What the complaints were about
- assist — 7.9% of this year's complaints, against 1.2% across the model's other years (6.7×). Owners wrote it as: assist, parking assist, going down, blvd.
- stability — 6.9% of this year's complaints, against 1.2% across the model's other years (5.7×). Owners wrote it as: stability, service stability, corrected, car lost.
- happening — 6.3% of this year's complaints, against 1.3% across the model's other years (4.7×). Owners wrote it as: happening, alot, course.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE DRIVING, THE CONTACT STATED THAT THE SPEEDOMETER AND FUEL GAUGE WOULD FLUCTUATE AND SHE WAS UNABLE TO DETERMINE HOW FAST OR SLOW SHE WAS TRAVELING OR HOW MUCH GASOLINE WAS ACTUALLY IN THE VEHICLE. SHE ALSO NOTICED THAT THE SERVICE STABILITY TRACK AND SER…
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25,…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V764000 SUSPENSION Fixed free of charge.
- 21V00F000 SUSPENSION Fixed free of charge.
How this was worked out
Every year of the Buick Lacrosse was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Buick Lacrosse? What happened to yours?
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