2019 Buick Encore
This year drew an ordinary 84 complaints for a Buick Encore — the model's median is 60. What they were about is the unusual part: 15.5% of them mention pull, against 4% across the model's other years.
Last year of its generation. This Buick Encore ran from 2013 to 2019, so it had the whole run for its faults to be found and fixed. Last years are usually the most sorted of a generation.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 84 |
|---|---|
| Median for this model | 60 |
| Involving a crash | 9 |
| Involving a fire | 1 |
| Recalls | 2 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27 mpg |
What the complaints were about
- pull — 15.5% of this year's complaints, against 4% across the model's other years (3.8×). Owners wrote it as: pull, middle, travel, lanes.
- try — 15.5% of this year's complaints, against 5.2% across the model's other years (3×). Owners wrote it as: try, won, works, granddaughter.
- tire — 13.1% of this year's complaints, against 4.7% across the model's other years (2.8×). Owners wrote it as: tire, pressure, flat, oem.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Tire pressure warning came on on highway and FL tire went flat in seconds, pulled over to the shoulder. Tire had ruptured sidewall and apparent dry-rot. Tire shop checked all other 4 tires and all show clear signs of dry rot (cracked rubber) on side wall. Cont…
On highway pressure warning come on and within seconds tire ran flat. AAA service said sidewall was split due to dry rot. Vehicle has 40k miles. Tires are OEM.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V774000 AIR BAGS Fixed free of charge.
- 20V668000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Buick Encore was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Buick Encore? What happened to yours?
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