2020 Buick Enclave
This year drew an ordinary 56 complaints for a Buick Enclave — the model's median is 68. What they were about is the unusual part: 16.1% of them mention causing, against 3.7% across the model's other years.
Generation 2 of the Buick Enclave, which began in 2018 and ran to 2024. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 56 |
|---|---|
| Median for this model | 68 |
| Involving a crash | 2 |
| Recalls | 6 |
| NHTSA crash rating | 5/5 |
| EPA combined | 20.5 mpg |
What the complaints were about
- causing — 16.1% of this year's complaints, against 3.7% across the model's other years (4.3×).
- until — 14.3% of this year's complaints, against 3.6% across the model's other years (3.9×).
- models — 12.5% of this year's complaints, against 3.3% across the model's other years (3.7×). Owners wrote it as: models, chevrolet traverse, exact.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enc…
Front exhaust pipe separated from its mounting bracket causing a consistent rattle. This condition is exactly as described in "N222385510 - Special Coverage Front Exhaust Pipe", released in May 2023. Exhaust components in this vehicle are materially the same a…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V115000 TIRES Fixed free of charge.
- 20V639000 FUEL SYSTEM, GASOLINE
- 20V684000 TIRES Fixed free of charge.
- 20V446000 AIR BAGS Fixed free of charge.
- 19V643000 STRUCTURE Fixed free of charge.
- 20V668000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Buick Enclave was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Buick Enclave? What happened to yours?
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