2014 Buick Enclave
Complaints about this year name bags however far more often than the other years of this generation — 43% of them, about 109× the usual rate of 0.4%.
Generation 1 of the Buick Enclave, which began in 2008 and ran to 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 292 |
|---|---|
| Median for this model | 64 |
| Involving a crash | 9 |
| Involving a fire | 3 |
| Recalls | 7 |
| NHTSA crash rating | 5/5 |
| EPA combined | 18.5 mpg |
What the complaints were about
- bags however — 43.5% of this year's complaints, against 0.4% across the other years of this generation (119.6×).
- vin tool — 37.7% of this year's complaints, against 0.6% across the other years of this generation (67.3×).
- confirms — 37.3% of this year's complaints, against 0.6% across the other years of this generation (66.7×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- vin tool — 38% of complaints, 67× usual
- tool confirms — 37% of complaints, 67× usual
- confirms parts — 37% of complaints, 66× usual
What owners wrote
notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of t…
the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet availabl…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V782000 AIR BAGS Fixed free of charge.
- 21V246000 AIR BAGS Fixed free of charge.
- 14V266000 SEAT BELTS Fixed free of charge.
- 14V223000 ELECTRICAL SYSTEM Fixed free of charge.
- 14V092000 POWER TRAIN Fixed free of charge.
- 14V614000 ELECTRICAL SYSTEM Fixed free of charge.
- 23V334000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Buick Enclave was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Buick Enclave? What happened to yours?
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