2019 Audi Q5
This year drew an ordinary 49 complaints for a Audi Q5 — the model's median is 77. What they were about is the unusual part: 18.4% of them mention accident, against 7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 49 |
|---|---|
| Median for this model | 77 |
| Involving a crash | 5 |
| Recalls | 5 |
| NHTSA crash rating | 5/5 |
| EPA combined | 24 mpg |
What the complaints were about
- accident — 18.4% of this year's complaints, against 7% across the model's other years (2.6×).
- dangerous — 16.3% of this year's complaints, against 6% across the model's other years (2.7×).
- detection — 6.1% of this year's complaints, against 0% across the model's other years (30.6×). Owners wrote it as: detection, detection system.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS A…
When I'm waiting to turn and have to almost stop, there is a lag when I accelerate causing the anticipated time to make the turn longer than expected. Almost caused an accident because car wouldn't go when gas was pushed. Very scary.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V947000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V416000 WHEELS Fixed free of charge.
- 19V473000 AIR BAGS Fixed free of charge.
- 19V737000 STRUCTURE Fixed free of charge.
- 19V277000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Audi Q5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Audi Q5? What happened to yours?
Loading comments…